Refund and Returns Policy

Refund Policy

At Lifosty, we aim to ensure your satisfaction with every purchase. Please review our refund and replacement policy below:

1. Prepaid Orders Only: Currently, we only accept prepaid orders. Cash on Delivery (COD) is not available.
2. Refund/Replacement on Damaged Items:
   We offer a 100% refund or replacement for items that arrive damaged, but this is only applicable if:
   • You provide a clear, uncut unboxing video showing the damaged item as it was received in the package.
   • The video must be recorded from the moment you begin opening the package until the damaged item is visible, without interruptions.
3. Color Variations:
   Please note that slight color variations may occur due to photography, lighting conditions, or screen settings. These minor differences will not be considered grounds for refunds or replacements.

For any further assistance or questions regarding our refund policy, feel free to contact our customer support team at [contact@lifosty.com].

This policy ensures transparency and protects both the customer and Lifosty during the refund or replacement process.